Cookie Policy

Cookies and Tracking Technologies

Booked Bays and Booked Birdies use necessary cookies and similar storage for account access, security, bookings, payments and remembering your privacy choices. Booked Bays does not currently use Google Analytics for its own platform tracking, and our native iOS app does not include Google Analytics.

Optional technologies on facility websites

Independent facilities can configure Google Analytics, Google Ads and Meta pixels on their public pages. When permitted, these integrations can send visit and purchase events to the configured provider. These providers may use information for their own purposes. Enabling a category does not install a provider that the facility has not configured.

• Necessary: Session and security cookies, sign-in, booking and payment functionality, and the bb_privacy_consent cookie that remembers your choices. These remain enabled.
• Analytics: Facility-configured Google Analytics tags, which measure visits and purchases. This is separate from Booked Bays' own operational records.
• Advertising and personalization: Facility-configured Google Ads and Meta pixels, which measure advertising visits and conversions and may support targeted advertising.
• Embedded content: YouTube videos, Google Maps, Jotform forms and other facility-selected widgets. Their providers may receive your IP address, device information and activity and use cookies when content loads. Custom HTML widgets require all optional categories because they may include their own tracking.

Your controls

Open Your Privacy Choices from the website footer or the iOS Account screen. Choose Accept Only Necessary Cookies, Accept All Cookies, or select individual purposes and choose Save Selected Cookies. These choices do not accept our Terms of Use. Rejecting optional technologies does not prevent account access, booking or payment, but external content stays hidden.

On the platform website, optional technologies remain off pending consent for visitors identified in the EEA, UK, Switzerland, California or Quebec. On facility custom domains, California and Quebec facility addresses trigger that consent flow because visitor-location headers are unavailable there. Elsewhere, including locations we cannot identify, optional technologies are enabled by default and can be turned off through Your Privacy Choices.

We honor the Global Privacy Control browser signal by turning off optional technologies. Enabling them despite that signal requires a separate confirmation. You can withdraw permission at any time by choosing Accept Only Necessary Cookies.

We remember browser choices in a first-party cookie for one year. Signed-in choices are also saved with your account and take precedence across devices, including choices saved in the iOS app. Clearing cookies resets guest choices. A choice made on a facility custom domain is carried into the platform booking flow where possible. Separate browsers or domains may need their own choice when you are not signed in.

Saving choices reloads the website to apply them to loaded scripts. When you withdraw analytics or advertising permission, we also expire known accessible Google and Meta tracking cookies on our domains. We cannot remove cookies stored on third-party domains; your browser's controls can manage those.

iOS and other preferences

The native iOS app uses necessary account, booking, payment and notification services. Its privacy controls save the same account choices used on our websites; accepting optional cookies does not enable native advertising tracking. Marketing email subscriptions, push-notification permissions and account deletion requests are separate controls. Use email unsubscribe links for marketing emails and the app's notification settings for push notifications.

For other information about our handling of personal information, read our Privacy Policy. Optional website advertising sharing can be turned off through Your Privacy Choices.