Effective Date: July 26, 2025
1. Policy Overview
At Sim Cup Golf, we’re committed to providing a great experience for every guest. To ensure fairness and maximize availability, we have a 12-hour cancellation policy for all reservations.
2. Cancellation Window
Reservations must be canceled at least 12 hours before the scheduled start time to avoid fees.
3. Cancellation Process
Online Reservations: Cancel your booking at https://simcupgolf.com
4. Cancellation Fees
12+ Hours Notice: No cancellation fee
Less Than 12 Hours Notice: Full booking fee (100%) will be charged
No-Shows: Full booking fee (100%) will be charged
5. Refunds
Full Refund: For cancellations made 12 hours or more in advance
No Refund: For cancellations made less than 12 hours in advance or no-shows
6. Rescheduling
12+ Hours Notice: Rescheduling is free of charge
Less Than 12 Hours Notice: Rescheduling will be treated as a cancellation and charged in full
7. Exceptional Circumstances
If you experience an emergency or an unavoidable conflict, please contact us at 321-272-1113. We will review exceptional cases at our discretion.
8. Contact Information
📞 Phone: 321-272-1113
📍 Address: 1320 Culver Drive NE, Suite 5, Palm Bay, FL 32907
📧 Email: simcupgolf@gmail.com
🌐 Website: https://simcupgolf.com
We appreciate your cooperation. Our goal is to provide fair access and an excellent experience for everyone who books with us.
Thank you for choosing Sim Cup Golf!
By booking with Sim Cup Golf, you acknowledge that you have read and agree to this cancellation policy.