Cancellation Policy

Effective Date: July 26, 2025

1. Policy Overview

At Sim Cup Golf, we’re committed to providing a great experience for every guest. To ensure fairness and maximize availability, we have a 12-hour cancellation policy for all reservations.

2. Cancellation Window

Reservations must be canceled at least 12 hours before the scheduled start time to avoid fees.

3. Cancellation Process

• Online Reservations: Cancel your booking at https://simcupgolf.com

4. Cancellation Fees

• 12+ Hours Notice: No cancellation fee

• Less Than 12 Hours Notice: Full booking fee (100%) will be charged

• No-Shows: Full booking fee (100%) will be charged

5. Refunds

• Full Refund: For cancellations made 12 hours or more in advance

• No Refund: For cancellations made less than 12 hours in advance or no-shows

6. Rescheduling

• 12+ Hours Notice: Rescheduling is free of charge

• Less Than 12 Hours Notice: Rescheduling will be treated as a cancellation and charged in full

7. Exceptional Circumstances

If you experience an emergency or an unavoidable conflict, please contact us at 321-272-1113. We will review exceptional cases at our discretion.

8. Contact Information

• 📞 Phone: 321-272-1113

• 📍 Address: 1320 Culver Drive NE, Suite 5, Palm Bay, FL 32907

• 📧 Email: simcupgolf@gmail.com

• 🌐 Website: https://simcupgolf.com

We appreciate your cooperation. Our goal is to provide fair access and an excellent experience for everyone who books with us.

Thank you for choosing Sim Cup Golf!